Effective Date: 28/10/2025
At TOFTrading, we are committed to your online privacy and security. This policy outlines how we collect, use, protect, and share your personal information.
1. Information We Collect
We collect information you provide directly to us when you use our website, place an order, register for an account, or contact us. This may include:
- Personal Identification Information: Name, email address, phone number.
- Billing and Shipping Information: Billing address, shipping address.
- Account Information: Username and password.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling your orders.
- Communicating with you about your order status, products, services, and promotional offers.
- Improving our website, products, and services.
- Managing your account and providing customer support.
- Complying with legal obligations.
3. Sharing Your Information with Third Parties
We only share your personal information with third parties when necessary to fulfill your order or improve our services, and always in a manner consistent with this Privacy Policy.
Payment Processing
We use PayTabs as our third-party payment processing provider. When you make a purchase, your payment information (such as credit/debit card details, purchase total, and billing information) is securely handled directly by PayTabs’ systems. We do not collect or store your sensitive financial information.
Shipping and Delivery
To ensure the delivery of your order, we share necessary personal details with our shipping partners, which may include PDC and/or other shipping providers. The information shared is strictly limited to what is required for delivery purposes: phone number, email address, name, and address.
Other Disclosures
We may also share information with our affiliated parties (as defined in our Terms & Conditions) or when legally required to do so by governmental authorities or as necessary to enforce our site policies.
4. Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this policy periodically.