Effective Date: 28/10/2025
Welcome to toftrading.com! We are glad you have chosen to visit our website. By accessing and using our website, you are accepting and agreeing to the following Terms of Use (“Agreement”). Please read them carefully.
1. General Agreement
The terms “TOFTrading,” “toftrading.com,” “us,” “we,” or “our” refer to Technical Office for Trading, the owner and operator of the website. The term “you” refers to the user or viewer of our website.
Privacy and Policy Integration
Your privacy and security are important to us. Please review our separate Privacy Policy, which is an integral part of this Agreement and may be updated periodically.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt (without regard to conflict of law principles). Any dispute, claim, or controversy arising out of or in connection with this agreement shall be subject to the jurisdiction of the courts of Cairo, Egypt.
2. Intellectual Property Rights
Copyright and Content Ownership
The content, organization, graphics, design, compilation, and all other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary rights (including intellectual property rights). The copying, redistribution, use, or publication of any part of the site is strictly prohibited, except as expressly permitted herein. The posting of information does not constitute a waiver of any right to such materials.
Trademarks and Service Marks
“TOFTrading” and “TOFT” are our service marks and are trademarks pending registration. Other product and company names mentioned on the site may be trademarks of their respective owners.
3. Product Information, Pricing, and Errors
We may make changes to the pricing, features, functionality, or content of the site at any time without prior notice to you.
Disclaimer of Accuracy
We do not represent or warrant that the product information, pricing, or other information available on or through the site will be correct, accurate, timely, or otherwise reliable. We reserve the right in our sole discretion to edit or delete any documents, information, prices, or other content appearing on the site.
Order Cancellation due to Errors
If you place an order for item(s) that were mispriced, you will typically be notified by our sales team. We reserve the right to cancel any order for any reason at any time.
4. Product Warranty
In addition to the official warranty provided by each manufacturer, we provide our distributor limited warranty as follows:
- Six (6) months warranty over equipment with electronic components (e.g., electric drums, MIDI controllers, audio interfaces, DJ equipment).
- Three (3) months warranty over musical instruments (e.g., guitars, violins, acoustic drums).
- One (1) year warranty for wireless products (excluding Bluetooth products, which are warranted for six (6) months).
- Accessories and consumable products (e.g., strings, drumsticks, batteries, spare parts) are not covered by this warranty.
Warranty services only apply to products with manufacturing defects. Any misuse or abuse of the products renders the warranty invalid.
Consumer Protection Agency of Egypt Rules
In accordance with the Consumer Protection Agency of Egypt:
| Rule | Timeframe | Condition |
| Replace or Return | Within 14 days of purchase | Product must be in its original factory state with its original packing and seal. If the seal is broken, the product cannot be returned unless it has a manufacturing defect. |
| Immediate Replace/Refund | Within 30 days of purchase | Product is shipped with a manufacturing defect. We are obligated to replace the defective item only, without any accessories shipped with it. |
| Warranty Repairs | After 30 days of purchase | We are obligated to provide warranty-covered repairs in a timely manner if spare parts are in stock. We shall not be liable for delays caused by the unavailability of spare parts from manufacturers. |
5. Website Usage and Registration
Permitted Uses (Limited License)
You are granted a non-exclusive, non-transferable, revocable license to access and use the site strictly for internal, personal, and non-commercial purposes.
Registration Requirements
Certain sections of the site may require registration. By registering, you agree to provide us with accurate, complete registration information using your real name.
- Each registration is for your personal use only.
- We do not permit any other person to use the registered sections under your name.
- You are responsible for preventing unauthorized use of your account.
Linking to the Site
You may provide links to our site provided that:
- You do not remove or obscure any advertisements, copyright notices, or other notices on the site.
- Your site does not engage in illegal or pornographic activities.
- You agree to discontinue providing links immediately upon our request.
Prohibitions on Use (Restrictions)
Your use of the site and its Content and Materials is subject to strict restrictions. You may not copy, republish, distribute, sell, rent, or otherwise make available any portion of the site (except for the limited personal printing permitted). Prohibited activities include, but are not limited to:
- Creating derivative works or using content to build any commercial database or resource.
- Infringing any copyright or proprietary right of us or third parties.
- Using network monitoring, discovery software, or automatic/manual processes to harvest information.
- Using the site for unsolicited commercial email or telephone solicitations in violation of applicable laws.
- Exporting or re-exporting the site or any portion thereof in violation of the laws of the Arab Republic of Egypt.
6. Information Use and Submissions
Use of Your Information
We reserve the right, and you authorize us, to use and assign all information regarding Site uses and all information provided by you in any manner consistent with our Privacy Policy.
Note on Address Information: If you enter address information, we may use it with Google Maps to simplify entry and format it consistently for our shipping partners. You can find Google’s Terms of Service here.
Submissions
All remarks, suggestions, ideas, graphics, or other information communicated by you to us (a “Submission”) will forever be our property. We will not be required to treat any Submission as confidential and will have exclusive ownership of all rights to the Submission, without compensation to you. You are responsible for the material you submit, including its legality, originality, and copyright.
7. Third-Party Content and External Links
Third-Party Content
Third-party content may appear on the site or be accessible via links. We are not responsible for and assume no liability for any mistakes, misstatements, falsehoods, or any other form of content in third-party materials. The information and opinions in the third-party content represent solely the thoughts of the author and are neither endorsed by nor necessarily reflect our beliefs.
Links to Other Websites
The site may contain links to other websites. We are not responsible for the content, accuracy, or opinions expressed on such websites, and their inclusion does not imply our approval or endorsement. Accessing these third-party sites is done at your own risk.
8. Payments
We accept payments through PayTabs. When processing payments, some of your data will be passed to PayTabs, including information required to process or support the payment, such as the purchase total and billing information. The payment information you provide, such as your debit or credit card information, is directly entered and processed through PayTabs’ systems, and we do not collect and store any of this sensitive card information.
We offer a wide array of payment and installment options, including:
- Credit/Debit Cards: Visa, Mastercard, Meeza
- Mobile Payments: Apple Pay
- Installment Plans: Valu, Aman Installments, Souhoola, Forsa, and Bank Installments
- Other: Cash on Delivery (COD)
You represent and warrant that if you are purchasing something from us:
- Any credit information you supply is true and complete.
- Charges incurred by you will be honored by your credit card company.
- You will pay the charges incurred at the posted prices, including any applicable taxes.
9. Legal Disclaimers and Limitations
Indemnification
You agree to indemnify, defend, and hold us and our Affiliated Parties (partners, agents, officers, etc.) harmless from any liability, loss, claim, and expense related to your violation of this Agreement or use of the site.
Disclaimer of Warranties
THE INFORMATION, CONTENT, AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” WITH “ALL FAULTS,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). We and our Affiliated Parties have no liability whatsoever for your use of any information or service.
Limitation of Liability
WE AND ANY AFFILIATED PARTY SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND resulting from (but not limited to) errors in or omissions from the site, the unavailability or interruption of the site, or your use of the site. In no event are we liable for any indirect, special, incidental, or consequential damages.
10. Miscellaneous Provisions
Unlawful Activity
We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including reporting any suspected unlawful activity to law enforcement officials.
Nontransferable
Your right to use the site is not transferable or assignable.
Amendment
This Agreement is effective from 28/10/2025. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the site.